Nobody has time to work the list
Reaching out to lapsed customers one by one never makes it to the top of the to-do list.
Past-Customer Outreach
Bring back customers who are due for a visit.
Most established businesses have a list of past customers who haven’t been back in a while, and a well-timed reminder can bring some of them back. We set up outreach to past customers who agreed to hear from you, and send interested replies to your team. It’s a custom project, quoted after a call.
Why past customers drift away
One-off blasts are easy to ignore
A short, timed series works better than a single mass message, but it’s hard to run by hand.
The list is out of date
Old numbers and opt-outs have to be cleaned out before anyone gets a message.
What You Get
What the setup includes
Every setup is different, because it depends on your phone system, your call volume, and what you want handled. We scope it on a call and quote it before any work starts.
Book a free call- We work from a list you provide, limited to people who agreed to hear from you.
- A short series of reminders by email or text, timed to when they last visited.
- Interested replies go straight to your team.
- Anyone who opts out is removed and never contacted again.
Frequently asked questions
What list do I need to provide?
An export with names, contact details, last visit dates, and whether each person agreed to receive messages from you. We only contact people who did.
Can you text past customers?
Only those who agreed to receive texts, and only once your number is registered with the carriers. For medical and dental offices, patient lists come with privacy requirements too, so we go over what applies before we quote.
How much will it bring in?
We can’t promise a number. It depends on your list and what you offer, and we’ll talk through what’s realistic for your business on a call.
Talk it through on a free call.
No pitch deck, no pressure. Tell us what you're trying to fix, and we'll tell you honestly whether we can help.